Track Order

 

📦 Track Your Order – PetifyHub

Thank you for shopping with PetifyHub! 🐕🐾
We know how excited you are to receive your pet’s goodies — that’s why we’ve made it super easy to track your order status in real time.


🔍 How to Track Your Order

Once your order is confirmed and shipped, we’ll send you an email and SMS containing your:

  • 📦 Tracking ID / AWB Number

  • 🚚 Courier Partner Name

  • 🔗 Live Tracking Link

You can click on the link to view the current delivery status, estimated delivery date, and location updates.

💡 Tip: Tracking details usually activate within 12–24 hours after your order is shipped.


🐶 Track Using Your Order ID

Enter your Order ID (e.g., PH12345) and Registered Email / Mobile Number below to track manually:

[ 🔍  Enter Order ID ]   [ 📧  Enter Email / Mobile ]  
[ ✅ Track My Order ]

👉 (This section can be linked with your order tracking system or courier API like Shiprocket, Delhivery, or Bluedart.)


🚚 Typical Delivery Timelines

Location Estimated Delivery Time
🏙️ Metro Cities (Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Hyderabad) 2–4 Business Days
🏡 Tier 2 & 3 Cities 3–6 Business Days
🌄 Remote / NE / J&K Regions 5–8 Business Days

📦 Orders are usually dispatched within 24–48 hours after confirmation.


💬 Didn’t Receive Tracking Info?

If you haven’t received your tracking number within 48 hours, don’t worry — sometimes it takes a little longer for the courier to update.

Please contact our friendly support team for assistance:
📧 support@petifyhub.store
Response Time: Within 24 hours (Monday–Saturday, 10 AM – 6 PM)


⚠️ Important Notes

  • Ensure your mobile number and address are entered correctly during checkout.

  • In case of failed or missed delivery attempts, the courier may contact you directly for rescheduling.

  • If a delivery is delayed due to weather, strikes, or courier issues, our support team will keep you informed.


❤️ Our Promise

At PetifyHub, every parcel is packed with love and care to make your pets happy.
From safe packaging to real-time tracking — we make sure your order reaches you as quickly and safely as possible.

🐾 Because happy pets make happy homes! 💚